Flint is a provider of professional services including Specialist Consultancy, Managed Services Specialist Resourcing to the telecommunications and IT sectors.

For our client – worldwide leader in innovative IT and networking technologies – we are currently looking for a: Consulting Engineer

Responsibilities

• Drives technology design, implementation, execution and/or optimization for customer projects/accounts.

• Works with customers to plan, design, configure and/or diagnose Cisco’s suite of products, services and solutions to accelerate customer outcomes

• Assists customers with integration and implementation of tools, systems and service assurance

• Supports presale activities and translate business requirements into solution design

• Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues

• Creates and delivers customer collateral, portals, documentation and knowledge transfer

• Aligns technical deliverables to customer business outcomes

• Drives customer technology transitions, influencing solution architectures and services

• Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals

Role Specific Requirements:

• Works with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions

• Takes responsibility of task/project implementation for assigned customer engagements

• Captures and contributes to new implementation techniques and methodologies utilized in customer delivery and shares lessons learned with the broader team

• Creates and reviews project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans

• Builds and/or leverage test environments as required to resolve complex problems and compatibility issues

• Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures).

• Acts as an initial focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of major customer problems across an appropriate range of technologies.

Scope:

• Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs

• Typically interacts with individual contributors, managers, and customers

• Provides input to Sales team on technology solutions for customers

Complexity:

• Works on moderately complex problems and considers relative value of several alternative solutions to potential issues before confirming a final decision as to the path forward Expertise:

• Typically requires BSc Computer Science or equivalent plus 3-6 years of relevant work experience

Skills and Competencies:

•  Excellent oral and written communication skills.

•  Analytical mindset and high attention to detail is a must!

• Technical skills and experience in Cisco Datacenter/ ACI - 2 years of work experience within software or subscription-based company

• Ability to understand policy and drive compliance through conversation

• Ability to work in a methodical way and take personal responsibility for prioritisation of orders and other tasks

• Loves to build and nurture relationships

• Thrives in a fast-paced and changing environment

• Language Requirements: Italian and English (both mandatory)

Additional Information:

• Location: Milan 

•Type of contract: External Collaboration with Partita IVA